WebPay

Privacy statement

This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.

General statement

WebPay fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.

Collection and use of personal information

The quantity of information that is collected and that personally identifies you or allows you to be contacted is minimised in WebPay. The information captured is only used by WebPay and its associated service providers to operate the WebPay service. To process a payment, you enter your card details directly with our payment services provider, Realex (http://www.realexpayments.com/). Card numbers are not stored on the WebPay site.

WebPay will collect other information deemed necessary by the local authority or merchant to provide the service. This information is stored by WebPay and is passed to the local authority as part of the payment process. WebPay does not share your personal information with any other party except as necessary to fulfil legal and regulatory obligations.

Your rights regarding data supplied via this

You have a right to be given a copy of your personal data which you may have supplied via this website. To exercise this right, you must email WebPay@lgma.ie. You should include any personal identifiers which you supplied earlier via the website (e.g. Name; address; phone number; e-mail address). Your request will be dealt with as soon as possible and will take not more than 40 days to process. In certain circumstance you may also request that data which you have supplied via the website be deleted. To exercise this right, you would generally be expected to identify some contravention of data protection law in the manner in which ePayments processes the data concerned.

Complaints about data processed via the website

If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to the attention of WebPay at WebPay@lgma.ie.

Collection and use of technical information

WebPay uses session cookies that we transfer to your computer for the duration of your visit. We use the session cookie to track your progress through the site, allowing us to maintain the security and integrity of the data being used. Technical details in connection with visits to this website are logged by our internet service provider for our statistical purposes. The technical details logged are confined to the following items:

the IP address of the visitor's web server
the top-level domain name used (for example .i.e, .com, .org, .net)
the previous website address from which the visitor reached us, including any search terms used.
data which show the traffic of visitors around this web site
the type of web browser used by the website visitor. WebPay will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual.

Frequently Asked Questions about Privacy

Q. Will my personal information be shared with any other companies?
A. Your card details are entered directly onto Realex payments (http://www.realexpayments.ie). Other information you enter is forwarded to the local authority to whom you are making the payment. The exact content of this information varies from payment to payment. WebPay will not divulge your personal information with any other party at any time, except in response to a legal or court order.

Q. Are cookies used in WebPay?
A. WebPay doesn’t explicitly use cookies but does use asp.net session variables which in turn normally uses cookies. A 'session cookie' is used to allow our server to distinguish repeat requests from the same customer during the course of a single payment. This is the only purpose for which cookies are employed. This cookie is not stored on your computer, and is normally discarded when you close the browser window.

Glossary of technical terms used

web browser - The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
IP address - The identifying details for your computer (or your internet company's computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
cookies - Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

LGMA
Local Government House
33-39 Usher’s Quay
Dublin 8
D08 XKP7

Tel: 01 6332200
Email: info@lgma.ie